{
  "name": "NICE HMS Knowledge Base",
  "description": "AI-consumable product documentation for NICE HMS Hospital Management System",
  "url": "https://www.nicehms.com",
  "documents": [
    {
      "slug": "abdm-compliance",
      "title": "ABDM Compliance",
      "description": "NICE HMS is fully ABDM-certified by NHA for M1 (Health ID), M2 (HIP), and M3 (HIU) — enabling ABHA creation, health record sharing, and patient data access across the Ayushman Bharat Digital Mission ecosystem.",
      "lastModified": "2026-07-19T00:00:00.000Z",
      "category": "abdm",
      "url": "https://www.nicehms.com/ai/abdm-compliance"
    },
    {
      "slug": "abdm-healthid",
      "title": "ABDM Health ID (ABHA)",
      "description": "How to create, link, and manage ABHA Health IDs in NICE HMS — Aadhar-based creation, ABHA address management, and profile verification.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "abdm",
      "url": "https://www.nicehms.com/ai/abdm-healthid"
    },
    {
      "slug": "abdm-hip-linking",
      "title": "ABDM HIP Initiated Linking",
      "description": "HIP-initiated linking in NICE HMS happens automatically when clinical documents are finalized — care contexts are registered and data flows immediately to the patient's PHR app.",
      "lastModified": "2026-07-19T00:00:00.000Z",
      "category": "abdm",
      "url": "https://www.nicehms.com/ai/abdm-hip-linking"
    },
    {
      "slug": "abdm-hiu-pull",
      "title": "ABDM HIU Data Pull",
      "description": "How to pull patient health records from other ABDM-connected providers in NICE HMS — make consent requests, track patient approval, and view fetched FHIR records.",
      "lastModified": "2026-07-19T00:00:00.000Z",
      "category": "abdm",
      "url": "https://www.nicehms.com/ai/abdm-hiu-pull"
    },
    {
      "slug": "abdm-setup",
      "title": "ABDM Setup",
      "description": "How to set up ABDM integration in NICE HMS — HFR ID registration, software linkage on the government portal, and getting your facility ABDM-enabled.",
      "lastModified": "2026-07-19T00:00:00.000Z",
      "category": "abdm",
      "url": "https://www.nicehms.com/ai/abdm-setup"
    },
    {
      "slug": "abha-patient-registration",
      "title": "ABHA Patient Registration",
      "description": "Register patients using ABHA (Ayushman Bharat Health Account) — 4 methods: from ABHA Card, OTP verification, Scan Desk, and QR Scanner.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "abdm",
      "url": "https://www.nicehms.com/ai/abha-patient-registration"
    },
    {
      "slug": "accessing-old-patients",
      "title": "Accessing Old Patients",
      "description": "How to search for and access records of previously registered patients using ID, name, mobile number, or other filters.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "patient-management",
      "url": "https://www.nicehms.com/ai/accessing-old-patients"
    },
    {
      "slug": "accounts-master",
      "title": "Accounts Master",
      "description": "How to set up and manage your chart of accounts in NICE HMS — define account entities (OPD, IPD, CASH, BANK, etc.) used as debit/credit sides in financial vouchers.",
      "lastModified": "2026-07-24T00:00:00.000Z",
      "category": "billing",
      "url": "https://www.nicehms.com/ai/accounts-master"
    },
    {
      "slug": "adding-more-users",
      "title": "Adding More Users",
      "description": "How administrators can add new users to NICE HMS, assign roles, and manage user access across the organization.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "admin",
      "url": "https://www.nicehms.com/ai/adding-more-users"
    },
    {
      "slug": "adding-new-patients",
      "title": "Adding New Patients",
      "description": "How to register new patients in NICE HMS — simple registration without ABHA, and ABHA-based registration methods.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "patient-management",
      "url": "https://www.nicehms.com/ai/adding-new-patients"
    },
    {
      "slug": "admin-dashboard",
      "title": "Admin Dashboard",
      "description": "Overview of the Admin Dashboard — manage organization details, users, doctors, accounts, items, departments, service masters, and bed management.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "admin",
      "url": "https://www.nicehms.com/ai/admin-dashboard"
    },
    {
      "slug": "advance-transaction",
      "title": "Advance Transaction",
      "description": "How to collect advance payments from patients against an open encounter before the final bill is generated.",
      "lastModified": "2026-07-25T00:00:00.000Z",
      "category": "billing",
      "url": "https://www.nicehms.com/ai/advance-transaction"
    },
    {
      "slug": "bed-management",
      "title": "Bed Management",
      "description": "How to manage hospital beds in NICE HMS — create wards and beds, allot beds to patients, release beds, and how bed status integrates with IPD encounters.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "ipd",
      "url": "https://www.nicehms.com/ai/bed-management"
    },
    {
      "slug": "bill-transaction",
      "title": "Bill Transaction",
      "description": "How patient billing works in NICE HMS — creating invoices and credit notes for OPD, IPD, and pharmacy encounters, recording payments, handling TPA/interim bills, and printing invoices.",
      "lastModified": "2026-07-25T00:00:00.000Z",
      "category": "billing",
      "url": "https://www.nicehms.com/ai/bill-transaction"
    },
    {
      "slug": "billing-overview",
      "title": "Billing Overview",
      "description": "Overview of NICE HMS billing system — six voucher groups covering invoices, purchases, receipts, payments, contra entries, doctor expenses, stock adjustments, and the voucher audit workflow.",
      "lastModified": "2026-07-25T00:00:00.000Z",
      "category": "billing",
      "url": "https://www.nicehms.com/ai/billing-overview"
    },
    {
      "slug": "cash-access",
      "title": "Cash Access (User Cashbooks)",
      "description": "How admins create personal cash accounts for users in NICE HMS — assigning cashbooks, editing cash access, and how these accounts connect to contra and receipt/payment flows.",
      "lastModified": "2026-07-25T00:00:00.000Z",
      "category": "billing",
      "url": "https://www.nicehms.com/ai/cash-access"
    },
    {
      "slug": "chatbot-widget",
      "title": "Chatbot Help Widget",
      "description": "Floating AI assistant for product questions and contacting NICE HMS support from any page on the website.",
      "lastModified": "2026-08-15T00:00:00.000Z",
      "category": "getting-started",
      "url": "https://www.nicehms.com/ai/chatbot-widget"
    },
    {
      "slug": "contra-transaction",
      "title": "Contra Transaction",
      "description": "How to record internal fund transfers in NICE HMS — user cash acceptance and bank deposits using CONTRA and CONTRA_B vouchers.",
      "lastModified": "2026-07-25T00:00:00.000Z",
      "category": "billing",
      "url": "https://www.nicehms.com/ai/contra-transaction"
    },
    {
      "slug": "creating-doctors",
      "title": "Creating Doctors",
      "description": "How admins create doctor profiles from existing users — professional details, banking information, UHI telemedicine setup, and the visiting doctor pattern for cost control.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "admin",
      "url": "https://www.nicehms.com/ai/creating-doctors"
    },
    {
      "slug": "creating-patient-prescription",
      "title": "Creating Patient Prescription",
      "description": "How doctors create prescriptions in NICE HMS — ICD coding, clinical notes, medicine selection from personal library, follow-up scheduling, and delivery via print or WhatsApp.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "opd",
      "url": "https://www.nicehms.com/ai/creating-patient-prescription"
    },
    {
      "slug": "features",
      "title": "Features & Modules",
      "description": "Complete list of NICE HMS features — OPD, IPD, Pharmacy, Lab, Radiology, Billing, Accounts, ABDM, NHCX, Admin/RBAC, WhatsApp integration, and more.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "product",
      "url": "https://www.nicehms.com/ai/features"
    },
    {
      "slug": "faq",
      "title": "Frequently Asked Questions",
      "description": "Common questions about NICE HMS — pricing, features, ABDM compliance, data security, support, and more. Real answers from real prospect conversations.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "product",
      "url": "https://www.nicehms.com/ai/faq"
    },
    {
      "slug": "getting-started",
      "title": "Getting Started",
      "description": "Step-by-step guide to register your organization, create your first admin user, and start using NICE HMS.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "getting-started",
      "url": "https://www.nicehms.com/ai/getting-started"
    },
    {
      "slug": "integrate-with-nicehms",
      "title": "Integrate with NICE HMS",
      "description": "Make any non-ABDM HIMS ABDM-compliant in 5–6 days using NICE HMS as middleware. REST APIs for patient management, OPD/IPD visits, clinical documents, and automated ABDM workflows.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "developer",
      "url": "https://www.nicehms.com/ai/integrate-with-nicehms"
    },
    {
      "slug": "introduction",
      "title": "Introduction to NICE HMS",
      "description": "NICE HMS is a cloud-based Hospital Management System designed specifically for Indian healthcare providers, covering OPD, IPD, Pharmacy, Lab, Billing, and ABDM compliance.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "getting-started",
      "url": "https://www.nicehms.com/ai/introduction"
    },
    {
      "slug": "ipd-admission",
      "title": "IPD Admission",
      "description": "How to admit a patient to IPD via Quick Actions — creating an in-patient encounter, form fields, and what happens after admission.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "ipd",
      "url": "https://www.nicehms.com/ai/ipd-admission"
    },
    {
      "slug": "ipd-bed-transfer",
      "title": "IPD Bed Transfer",
      "description": "How to change a patient's bed during an IPD stay — the bed allotment page, how transfer works, and how it records in the encounter.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "ipd",
      "url": "https://www.nicehms.com/ai/ipd-bed-transfer"
    },
    {
      "slug": "ipd-discharge",
      "title": "IPD Discharge",
      "description": "How to discharge an IPD patient — editing the encounter to mark it finished, completing the discharge checklist, and creating the discharge summary.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "ipd",
      "url": "https://www.nicehms.com/ai/ipd-discharge"
    },
    {
      "slug": "item-management",
      "title": "Item Management",
      "description": "How to manage billable items in NICE HMS — medicines, consumables, services, pricing, tax configuration, account linking, and physical stock adjustments.",
      "lastModified": "2026-07-25T00:00:00.000Z",
      "category": "billing",
      "url": "https://www.nicehms.com/ai/item-management"
    },
    {
      "slug": "lab-workflow",
      "title": "Laboratory Workflow",
      "description": "How to configure tests and panels, order diagnostic services from the billing page, collect specimens, enter results by scale type (including AI-assisted document reports), and generate PDFs with WhatsApp delivery.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "lab",
      "url": "https://www.nicehms.com/ai/lab-workflow"
    },
    {
      "slug": "merging-duplicate-patients",
      "title": "Merging Duplicate Patients",
      "description": "How to merge duplicate patient records in NICE HMS — rules, encounter behavior, accounting, ABHA handling, and step-by-step instructions.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "patient-management",
      "url": "https://www.nicehms.com/ai/merging-duplicate-patients"
    },
    {
      "slug": "product-overview",
      "title": "NICE HMS Product Overview",
      "description": "NICE HMS is a cloud-based Hospital Management System built for Indian healthcare providers — covering OPD, IPD, Pharmacy, Lab, Billing, ABDM compliance, and NHCX/PMJAY insurance (under development).",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "product",
      "url": "https://www.nicehms.com/ai/product-overview"
    },
    {
      "slug": "opd-registration",
      "title": "OPD Registration",
      "description": "How to register patients for OPD consultation — assign a doctor, generate a token, and print the OPD slip with the designated department.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "opd",
      "url": "https://www.nicehms.com/ai/opd-registration"
    },
    {
      "slug": "opd-workflow",
      "title": "OPD Workflow",
      "description": "Complete OPD workflow guide — from patient registration to doctor consultation, prescription creation, and delivery. Covers token management, queue, and follow-ups.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "opd",
      "url": "https://www.nicehms.com/ai/opd-workflow"
    },
    {
      "slug": "organization-settings",
      "title": "Organization Settings",
      "description": "How to configure organization-level billing toggles and session timeout — enabling OPD, IPD, Pharmacy, and Doctor Payment ledger accounts.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "admin",
      "url": "https://www.nicehms.com/ai/organization-settings"
    },
    {
      "slug": "patient-dashboard",
      "title": "Patient Dashboard",
      "description": "How to navigate the Patient Dashboard — Quick Actions, Patient Details, Documents and Encounters, the patient compositions table, and AI-powered record summarization.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "patient-management",
      "url": "https://www.nicehms.com/ai/patient-dashboard"
    },
    {
      "slug": "patient-records",
      "title": "Patient Records",
      "description": "How to access and manage patient records in NICE HMS — the patient dashboard, quick actions, documents and encounters, and record archival.",
      "lastModified": "2026-08-09T00:00:00.000Z",
      "category": "patient-management",
      "url": "https://www.nicehms.com/ai/patient-records"
    },
    {
      "slug": "pharmacy-workflow",
      "title": "Pharmacy Billing",
      "description": "How pharmacy billing works in NICE HMS — enabling the pharmacy ledger, managing pharmacy items with batch tracking, the four pharmacy voucher types, the pharmacist role, and stock tracking.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "pharmacy",
      "url": "https://www.nicehms.com/ai/pharmacy-workflow"
    },
    {
      "slug": "pricing",
      "title": "Pricing & Plans",
      "description": "NICE HMS pricing — paid plans for clinics, hospitals, labs, and enterprises. Per-user and per-bed pricing with yearly billing saving 10%.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "pricing",
      "url": "https://www.nicehms.com/ai/pricing"
    },
    {
      "slug": "printing-and-set-up-of-letter-pad-header",
      "title": "Printing and Setting Up Letter Pad Header",
      "description": "How to upload letterhead images, configure preprinted stationery margins, set paper sizes, and manage doctor-level signatures and OPD print templates.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "admin",
      "url": "https://www.nicehms.com/ai/printing-and-set-up-of-letter-pad-header"
    },
    {
      "slug": "purchase",
      "title": "Purchase",
      "description": "How to record vendor purchases and debit notes in NICE HMS — hospital purchases, pharmacy purchases, indent orders, and vendor payments.",
      "lastModified": "2026-07-25T00:00:00.000Z",
      "category": "billing",
      "url": "https://www.nicehms.com/ai/purchase"
    },
    {
      "slug": "radiology-workflow",
      "title": "Radiology Workflow",
      "description": "How to manage radiology services — configure imaging tests, create service requests from the billing page, enter narrative reports with AI assistance, and understand how radiology fits into the diagnostic workflow.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "radiology",
      "url": "https://www.nicehms.com/ai/radiology-workflow"
    },
    {
      "slug": "raising-tickets-and-reporting-issues",
      "title": "Raising Tickets and Reporting Issues",
      "description": "How to report bugs, request features, or get support help through the NICE HMS in-app ticketing system.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "getting-started",
      "url": "https://www.nicehms.com/ai/raising-tickets-and-reporting-issues"
    },
    {
      "slug": "reports-mis",
      "title": "Reports and MIS",
      "description": "Reference for all MIS reports — financial status, debtors, creditors, current assets, patient statistics, stock and GST, cloud functions, and payable dues.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "reports",
      "url": "https://www.nicehms.com/ai/reports-mis"
    },
    {
      "slug": "reseller-panel",
      "title": "Reseller Panel",
      "description": "How resellers create and manage client organizations in NICE HMS — register new organizations, view client accounts, send renewal emails, and manage payments.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "reseller",
      "url": "https://www.nicehms.com/ai/reseller-panel"
    },
    {
      "slug": "reseller-pricing",
      "title": "Reseller Pricing",
      "description": "How resellers calculate and buy plans for client organizations — select a plan, get discounted pricing, and pay via Razorpay.",
      "lastModified": "2026-07-22T00:00:00.000Z",
      "category": "reseller",
      "url": "https://www.nicehms.com/ai/reseller-pricing"
    },
    {
      "slug": "roles-and-permissions",
      "title": "Roles and Permissions",
      "description": "Reference for NICE HMS role-based access control — 14 roles, the sidebar access matrix, professional access types, and how to manage user roles and deactivation.",
      "lastModified": "2026-07-26T00:00:00.000Z",
      "category": "admin",
      "url": "https://www.nicehms.com/ai/roles-and-permissions"
    },
    {
      "slug": "audit",
      "title": "Voucher Audit",
      "description": "How to review and accept financial vouchers in NICE HMS — query by type and date range, toggle audit status, and bulk-accept vouchers.",
      "lastModified": "2026-07-25T00:00:00.000Z",
      "category": "billing",
      "url": "https://www.nicehms.com/ai/audit"
    }
  ]
}