--- title: "Monthly Business Events Report" description: "The monthly business-events PDF emailed to resellers and their client organisations — what it contains, when it is sent, and how to set one up." date: 2026-10-11 lastModified: 2026-10-11 category: "reseller" author: "Dr. Umesh Bilagi" beta: true --- ## Overview The **Monthly Business Events Report** is a PDF that summarises one or more client organisations' activity for a calendar month — patient registrations, OPD visits, admissions, discharges, and ABDM document counts — day by day, with a comparison against the same month a year earlier and a short written analysis. It is generated automatically and delivered **by email**. There is no on-screen page for it in NICE HMS yet. ## What the report contains The PDF has three pages. **Page 1 — Day-by-day matrix.** Each metric is a row and each day of the month is a column, with a **Total** column on the right. A dash (`-`) means zero for that day. Rows are grouped: - **Patients** — New patients registered; New patients ABHA-linked; New patients not ABHA-linked - **Clinical activity** — OPD visits; Admissions done; Discharges done - **Documents** — one row per ABDM document type recorded in the month (for example Discharge Summary, OPD Consultation, Prescription, Invoice). This list is not fixed: whatever document types were recorded that month appear here. **Page 2 — Facility breakdown and graphs.** The same metrics totalled per organisation, plus: - A bar chart comparing this month with the same month last year for the core metrics - A bar chart comparing document-type totals between the two months - A daily admissions and discharges trend line **Page 3 — Analysis.** A short written summary under the headings **Overview**, **Key highlights**, **Year-on-year**, and **Areas to review**. The figures are exact; only the surrounding commentary is written automatically. > The comparison is always against the **same month a year earlier** — not the previous month. ## When it is sent - On the **1st of each month at 08:00 IST**, covering the **previous calendar month**. - The PDF is attached to the email; the subject line is `Monthly Business Events Report — `. - Every active subscription produces its own email, so different recipients can receive different sets of organisations. ## Setting up a subscription A subscription defines **which organisations** are reported on and **who receives** the email: - a name for the subscription - one or more client organisations - one or more **To** email addresses - optional **Cc** email addresses - whether the subscription is active Subscriptions are configured for you through the NICE HMS reseller tooling — ask support to add, change, or stop one. A subscription can cover a single organisation or a group. **Want a report like this for your organisation?** Contact NICE HMS and we will set one up. If you need a similar report covering different metrics, a different period, or a different format, let us know — we build these to order. ## Where the figures come from - **Patient registrations** come from the organisation's own NICE HMS records. "ABHA-linked" means the patient already had an ABHA number when registered. - **OPD visits, admissions, discharges and documents** come from the organisation's ABDM (FHIR) records. If a facility is not linked to ABDM, only the patient numbers can be reported — the clinical-activity and document rows stay at zero. ## Notes and limitations - **"Areas to review"** raises data-quality points worth acting on, such as ABHA linkage below the 80% target, a document type that dropped to zero, or finished admissions with no discharge date recorded. Admissions with no discharge date cannot be placed on a day, so they are reported separately rather than counted in the day columns. - **Admissions** counts every inpatient stay *started* in the month, including those discharged later. **Discharges** counts inpatient stays marked finished whose discharge falls in the month. - If the analysis service is unavailable when the report runs, the report is still sent, with a plain summary of the figures in place of the written analysis. ## Common Issues **The clinical-activity and document rows are all zero.** The facility likely has no ABDM link, or no such records for that month. Patient registration counts will still be correct. **The email did not arrive.** Check the subscription is active and the recipient addresses are right. Contact support to confirm or update the subscription. **A figure looks wrong.** Check the "Areas to review" section first — missing discharge dates and dropped document types are called out there. ## FAQ **Q: Is there a page in NICE HMS where I can view this report?** A: Not yet — it is delivered by email only. **Q: Does it compare with the previous month?** A: No. The comparison is always against the same month one year earlier. **Q: Can I report on just one organisation?** A: Yes. A subscription lists the organisations it covers, so you can have one per client or one grouped report. **Q: Can I change who receives it, or add a Cc?** A: Yes — ask support to update the subscription's recipients. **Q: Can I receive it for a different period?** A: The report is fixed to the previous calendar month. Contact support if you need a different period. **Q: I want a similar report, but with different figures or a different format.** A: Contact NICE HMS. These reports are set up and built to order — tell us what you need and we will arrange it. ## Related guides - [Reseller Panel](/docs/reseller-panel) — managing your client organisations - [Reports & MIS](/docs/reports-mis) — the reports available inside NICE HMS