---
title: "Organization Settings"
description: "How to configure your NICE HMS organization — profile, print settings, AI features toggle, WhatsApp configuration, and session timeout."
date: 2026-07-19
lastModified: 2026-07-19
category: "admin"
author: "Dr. Umesh Bilagi"
beta: true
---

## Overview

Organization Settings control the global configuration for your NICE HMS instance, affecting all users. Accessible via **Admin > Organization > Settings**.

## Profile Settings

- **Organization Name** — Display name throughout the app
- **Organization Type** — Clinic, Hospital, or Lab
- **Address, Phone, Email** — Appears on invoices and reports
- **GST Number** — For tax-compliant invoicing
- **State & District** — For state-specific tax rates and ABDM
- **Patient ID Print** — Internal ID only / UHID only / Both

## Print Settings

- Paper size (A4, Letter, Legal, etc.)
- Letter pad header images for prescriptions, reports, lab bills, pharmacy bills
- Header height, margins, footer lines per document type

See [Printing and Setting Up Letter Pad Header](/docs/printing-and-set-up-of-letter-pad-header).

## Feature Toggles

- **AI Features** — Enable/disable CDSS AI, AI discharge summary
- **OPD Billing** — Enable billing during OPD registration
- **Pharmacy Billing** — Enable pharmacy billing
- **IPD Billing** — Enable IPD billing
- **Print QR Code** — Include QR codes on documents

## WhatsApp Configuration

Configure WhatsApp Business API credentials for prescription delivery and notifications: Phone Number ID, WABA ID, Token, TFA PIN.

## Security

**Session Timeout** — Minutes of inactivity before auto-logout.

## FAQ

**Q: Can departments have different settings?**
A: Print settings can be per-doctor or org-level. Other settings are organization-wide.

**Q: What happens if I change organization type?**
A: Some features and pricing may change. Contact support before switching types.