---
title: "Pricing & Plans"
description: "NICE HMS pricing — paid plans for clinics, hospitals, labs, and enterprises. Per-user and per-bed pricing with yearly billing saving 10%."
date: 2026-07-19
lastModified: 2026-07-22
category: "pricing"
author: "Dr. Umesh Bilagi"
beta: false
---

## Overview

NICE HMS offers paid plans that scale with your organization. All plans include automatic updates, secure cloud hosting, and email support. Yearly billing saves 10%. Registration is free — you only pay when you subscribe to a plan.

## Plan Comparison

| Feature | Clinic | Hospital | Lab | Enterprise | Large Enterprise |
|---------|--------|----------|-----|------------|-----------------|
| **Best for** | Small clinic | Nursing home / hospital | Diagnostic lab | Multi-specialty hospital | Large hospital chain |
| **Included users** | 2 | 4 | 2 | 10 | Custom |
| **Extra users** | Available | Available | Available | Available | Custom |
| **Yearly discount** | 10% | 10% | 10% | 10% | 10% |
| **Implementation & training** | One-time fee | One-time fee | One-time fee | One-time fee | Custom |
| **Core modules** | All clinic modules | Full hospital suite | Lab-focused | Full suite | Full suite + priority support |

Large Enterprise plans get custom pricing based on bed count and user requirements. [Contact us](mailto:admin@nicehms.com) for a quote.

For current pricing in rupees, visit the [live pricing page](/pricing). Prices are updated annually.

## How Pricing Works

### User-Based Model

Each plan includes a set number of users. If you need more, you can add extra users at a per-user-per-month rate. Only **active** users count toward your bill. Marking a user as Inactive removes them from billing.

For example: a nursing home on the Hospital plan with 6 active users pays the base price + 2 extra users.

### Bed Count Rule

Pricing is based on both users and beds. 1 user is equivalent to 2.5 beds. Your subscription is calculated on whichever count is higher — users or bed-equivalents.

For example: a hospital with 6 active users and 20 beds. Beds convert to 20 / 2.5 = 8 user-equivalents. Since 8 > 6, billing is based on 8. You can stay on the Hospital plan and pay for 4 included + 4 extra users, or upgrade to Enterprise where 10 users and 25 bed-equivalents are included at a lower per-unit rate.

### Yearly vs Monthly

Yearly billing gives you a **10% discount** compared to paying month-to-month. Switch between monthly and yearly from **Admin > Billing**.

### Implementation Fee

One-time implementation and training fee covers:
- Initial setup and configuration
- Staff training (remote)
- Go-live support

Data migration from existing systems is billed separately.

### GST

All prices are exclusive of GST. GST is added at the applicable rate during billing.

## Enterprise & Custom Plans

For hospitals with more than 20 users, custom workflows, or special compliance needs:
- Dedicated instance with custom domain mapping
- Custom SLA
- Priority support with response time guarantees

Contact admin@nicehms.com or call +919611560555 for enterprise pricing.

## FAQ

**Q: How much does NICE HMS cost?**
A: NICE HMS offers paid plans scaled to your organization size. Visit the [pricing page](/pricing) for current rates. Yearly billing saves 10%.

**Q: Is there a free plan?**
A: No. Registration is free, but using HMS modules requires a paid subscription.

**Q: What happens when I exceed my user limit?**
A: The system prompts you to either upgrade your plan or add extra users. You won't lose access — you'll just need to adjust your plan.

**Q: Can I switch plans mid-cycle?**
A: Yes. When you upgrade, the unused portion of your current plan is prorated toward the new plan. Contact support for plan changes.

**Q: Do visiting doctors count as users?**
A: Only if their status is Active. Mark visiting doctors as Inactive to exclude them from billing while keeping their profile available for prescriptions and referrals.
