Sun Sep 10 2023

The Art of Effective Communication in Healthcare

The Art of Effective Communication in Healthcare


Effective communication is crucial in healthcare, impacting patient safety, informed decision-making, and overall healthcare experiences. Poor communication has contributed to 1,744 patient deaths and $1.7 billion in malpractice costs in the last five years. This article explores the art of effective healthcare communication, discussing key elements like empathy and clear principles such as completeness and timeliness. It highlights the consequences of communication breakdowns and offers strategies to overcome challenges, including teleconsultation and reducing handwritten prescriptions. Improving communication in healthcare is vital for patient well-being and reducing costly mistakes.

Dr Umesh Bilagi's Avatar

Dr Umesh Bilagi

Founder CEO of Nice HMS, reshaping healthcare management. MD DM in cardiology, with 2 private hospital launches and impactful government tenure. Fusing medical expertise and tech for superior care is my mission.

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