Pricing & Plans

Overview

NICE HMS offers paid plans that scale with your organization. All plans include automatic updates, secure cloud hosting, and email support. Yearly billing saves 10%. Registration is free — you only pay when you subscribe to a plan.

Plan Comparison

Feature	Clinic	Hospital	Lab	Enterprise	Large Enterprise
Best for	Small clinic	Nursing home / hospital	Diagnostic lab	Multi-specialty hospital	Large hospital chain
Included users	2	4	2	10	Custom
Extra users	Available	Available	Available	Available	Custom
Yearly discount	10%	10%	10%	10%	10%
Implementation & training	One-time fee	One-time fee	One-time fee	One-time fee	Custom
Core modules	All clinic modules	Full hospital suite	Lab-focused	Full suite	Full suite + priority support

Large Enterprise plans get custom pricing based on bed count and user requirements. Contact us for a quote.

For current pricing in rupees, visit the live pricing page. Prices are updated annually.

How Pricing Works

User-Based Model

Each plan includes a set number of users. If you need more, you can add extra users at a per-user-per-month rate. Only active users count toward your bill. Marking a user as Inactive removes them from billing.

For example: a nursing home on the Hospital plan with 6 active users pays the base price + 2 extra users.

Bed Count Rule

Pricing is based on both users and beds. 1 user is equivalent to 2.5 beds. Your subscription is calculated on whichever count is higher — users or bed-equivalents.

For example: a hospital with 6 active users and 20 beds. Beds convert to 20 / 2.5 = 8 user-equivalents. Since 8 > 6, billing is based on 8. You can stay on the Hospital plan and pay for 4 included + 4 extra users, or upgrade to Enterprise where 10 users and 25 bed-equivalents are included at a lower per-unit rate.

Yearly vs Monthly

Yearly billing gives you a 10% discount compared to paying month-to-month. Switch between monthly and yearly from Admin > Billing.

Implementation Fee

One-time implementation and training fee covers:

Initial setup and configuration
Staff training (remote)
Go-live support

Data migration from existing systems is billed separately.

GST

All prices are exclusive of GST. GST is added at the applicable rate during billing.

Enterprise & Custom Plans

For hospitals with more than 20 users, custom workflows, or special compliance needs:

Dedicated instance with custom domain mapping
Custom SLA
Priority support with response time guarantees

Contact admin@nicehms.com or call +919611560555 for enterprise pricing.

FAQ

Q: How much does NICE HMS cost? A: NICE HMS offers paid plans scaled to your organization size. Visit the pricing page for current rates. Yearly billing saves 10%.

Q: Is there a free plan? A: No. Registration is free, but using HMS modules requires a paid subscription.

Q: What happens when I exceed my user limit? A: The system prompts you to either upgrade your plan or add extra users. You won't lose access — you'll just need to adjust your plan.

Q: Can I switch plans mid-cycle? A: Yes. When you upgrade, the unused portion of your current plan is prorated toward the new plan. Contact support for plan changes.

Q: Do visiting doctors count as users? A: Only if their status is Active. Mark visiting doctors as Inactive to exclude them from billing while keeping their profile available for prescriptions and referrals.